Return policy

At By Olivia Oy, we strive to ensure your utmost satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return process.

Contact Us: For assistance regarding returns or exchanges, please contact us via email at info@byolivia.fi. Our dedicated customer service team will be happy to assist you with the return process.

Our return policy requires customers to cover the shipping costs.

Return Period: You may return or exchange your purchase within 14 days from the date of receiving the product.

Condition of the Product: To be eligible for a return or exchange, the product must be in its original condition, unused, and undamaged.

Fast shipping

Enjoy trackable international shipping on all orders.

Customer service

Any questions or concerns, feel free to reach out via email info@byolivia.fi

Quality control

Our goal is to deliver the highest quality in both service and products.

Secure payment

Pay with Visa, MasterCard, Google Pay, Apple Pay, or Shop Pay.