At By Olivia Oy, we strive to ensure your utmost satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return process.
Our return policy requires customers to cover the shipping costs.
Return Period: You may return or exchange your purchase within 14 days from the date of receiving the product.
Condition of the Product: To be eligible for a return or exchange, the product must be in its original condition, unused, and undamaged.
Contact Us: For further assistance regarding returns or exchanges, please contact us via email at info@byolivia.fi. Our dedicated customer service team will be happy to assist you with any queries or concerns you may have.
Thank you for shopping with us.